Contact Mount Storage
Questions about renting, your account or a location? Call, text, email or send us a message.
Call us
(800) 417-0283Mon–Fri 8 AM–8 PM, Sat–Sun 9 AM–5 PM
Hablamos español.Email us
info@mountstorage.comOr use the form below.
Current tenants
Pay rent, set up autopay or update your details.
Rent online
Pick a unit and rent in minutes. Move in today, 7 days a week.
Send us a message
Tell us what you need and which location. We’ll reply by email or phone during call hours.
Call or text a location
Each location has its own number. There’s no office on site, so calls and texts are answered by our team Mon–Fri 8 AM–8 PM, Sat–Sun 9 AM–5 PM. Gates are open 5 AM–11 PM daily.
Common questions
How do I pay my rent?
Sign in to My Account to pay, set up autopay or check your balance. Rent is due on the 1st of each month.
Can I rent a unit without calling?
Yes. Choose a location, pick a unit and rent online in a few minutes, any time of day. You’ll get your gate code by email and can move in the same day, 7 days a week.
Is there an office at the location?
No. Our locations don’t have a staffed office. Call or text us Mon–Fri 8 AM–8 PM, Sat–Sun 9 AM–5 PM and we’ll help by phone, or set up a time to meet you on site if you need one.
What are the gate hours?
The gate is open 5 AM–11 PM every day at all 10 locations. Use the gate code from your rental email.
What size unit do I need?
Our size guide shows what fits in each size, from a 5×5 for boxes and keepsakes to a 10×20 for a 3–4 bedroom house. Still unsure? Call us and we’ll help you choose.