Please note that there is no onsite office at our facilities. However, you can easily reach us via phone, text, or email 7:00 AM to 7:00 PM, Monday through Friday, or 9:00 AM to 5:00 PM on weekends.

For your safety, we offer a 100% contactless process. However, if you need help, we’re more than happy to schedule an onsite visit with you.

Our website provides easy online rental right at your fingertips. You can start the process on your desktop or smartphone. Our clients gain access to an online renter’s portal, where you can manage payment, set up autopay, and renew your lease.

See below for our process:

1. Choose your move-in date and complete the renter’s form.
2. E-sign your TSSA Lease Contract. $20.00 security deposit and prorated rent are due upon signing.
3. Upload or email us a copy of your government-issued photo ID.
4. You will receive an email with your gate access code, or you can call us directly for the code.
5. You’re good to go! And remember your rent is due on the 1st of each month.

Use our visual sizing guide or interactive storage calculator to determine the best unit size for you! Meanwhile, below are some popular unit sizes people use for personal storage:

• A 5’x5’ unit is about the size of a medium closet, and can hold chairs, small desks, bookcases, lamps, or other small items.
• A 10’x10’ unit is about half of an average bedroom, ideal to store items from a studio, or one-or-two-bedroom apartment.
• A 10’x20’ unit is similar to a small one-car garage, and can hold everything from an average-sized house or be used to store offseason vehicles.

Most of our units are about 8’ tall. Multiply the dimensions by eight for estimated cubic footage, but actual sizes may vary.

Yes. Our self storage units in central Texas come with drive-up access and save you from unnecessary hauling. Load and unload directly outside the unit and get everything done in one trip!

We distinguish ourselves from competitors with outstanding security precautions! Our facilities are guarded by fences and gates, with sufficient lighting at night. Some facilities require an access code to enter. Contact us if you have any concerns!

Our lease requires you to have rental insurance. To make things easier, we also offer pre-approved Safelease insurance coverage for as low as $9.00/month, or you’re more than welcome to choose your own.

For policy questions, contact Safelease directly at +1 855-657-2338.

You sure can! Find a self storage unit near you, and choose the size you need to start the process. Our online rental system shows real-time availabilities. Move in as soon as the next day!

If you enroll in auto-pay via ACH, there won’t be any admin fees. As long as you give proper notice and leave your unit in a broom-swept condition, you’ll get your deposit back. In other words, pay your rent on time and you’ll be just fine.

Mount Storage uses an online payment portal. You can also set up auto-pay and never worry about rent again. Prefer to mail in a personal check, cashier’s check, or money order? Our mailing address is:

PO Box 162624, Austin, TX 78716

We require at least 14-day notice to vacate in writing, so please send us an email with your preferred move-out date. To get a full refund of your $20 deposit, make sure you leave no trash behind and leave the unit in a swept-clean condition. Leave the unit unlocked and move out by midnight on your move-out date.